Mobile Healthcare App

A web-based solution that provides dedicated medical services, doctor consultation partnering with best hospitals and diagnostic centers. The app also facilitates health checkup booking at home with easy consultations, follow up plans, etc.

The patients using this solution can also access digitized health records and bookmark their favorite doctors.

Country India
Service Healthcare
Industry Multiple
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Process Followed

To build an efficient mobile application for business, we outlined a detailed process that comprises identifying issues, feasible analysis, difficulties faced by the development team and how they prevail through in the final outcome. We also tried getting the user’s insight to develop the application as per the client’s need.

PROBLEM IDENTIFICAION
FEASIBILITY STUDY
SOLUTION IMPLEMENTATION
CHALLENGES
FINAL OUTCOME

Problem Identification

Keeping oneself healthy is important to lead a happy life. Being caught up with a busy life, people, however, neglect the necessity of routine health checkups which lead to a serious problem in the long run. Our team, after considering the importance of regular checkups, aimed to build a one-stop solution for all healthcare problems that majorly focuses on -

Offering health checkups from the comfort of home with easy consultations, follow up plans, etc.
Assessing the patient’s condition and providing an appropriate treatment plan.
To build a secured HIPAA Compliant and password-protected solution.
Monitoring patient's vitals, health records in a digitized manner.

Feasibility Study

Keeping the health needs of the populace in mind, a responsive cross-platform web application was needed to implement where patients can easily consult about medical conditions to the doctors without facing inconvenience. Hence, the following measures were taken to make it feasible for people to seek attention -

Solution
Implementation

User research

We interactively surveyed local individuals, clinicians, and experienced doctors to understand the importance of mobile healthcare apps for them and how such a solution can help to keep oneself aware of health conditions. After getting involved in a conversation with many people, we get to know that many are looking for a solution that makes it easy for patients to get online access to healthcare options.

Product discovery workshop

To make sure the solution we are going to develop will meet the requirements of people, we went through an implementation strategy seeking opinions from individuals regarding such a solution. Furthermore, we also apprised the public of the notable features of the healthcare app and explained to them how such a healthcare app can improve patient outcomes, engagements & experience.

We carried out instructive sessions and informed masses about the healthcare mobility solution where patients can monitor all their healthcare activities along with seeking medical consultations by directly connecting to top doctors, best hospitals and diagnostics networks in their area.

Competitor Analysis

Keeping up with digital healthcare strategies, there are many mobile healthcare solutions that render health outcomes. By tracking their behavior and gaining knowledge about the patient’s requirement, we got to know that payment models and real-time communication are something we can progress in.

Sample interview questions

On what platform would you like your mobile healthcare application to be developed on?

Would you like to integrate social media sharing features in your app?

Have you planned to distribute the app to public stores or on internal platforms?

Can you brief about the application in just 2 to 3 sentences to help us understand the essence of the app?

What technology you are looking forward to embracing in your app to monitor calories and exercise duration?

Do you have any specific UI requests that you want to incorporate in your app?

What business objectives are you going to achieve through this mobile app?

The Challenges

As per the client demand of creating a solution with easy navigation features without compromising with the original app idea of providing health check-ups at home from NABL accredited labs, our development team faced below obstacles while developing an application -

Enable real-time communication between patients and consultants.
Help in providing best treatment with optimum care, anywhere and anytime.
To provide timely medicine reminders over phone.
Securely stored and digitized health records on the app.
Offer a variety of customized health checkups to choose from.
Provide strict compliance with HL 7 and HIPAA norms.
Implementing the filter option for better search clarification.

Final Outcome

After identifying the challenges, we designed and built a mobile-based application to help patients to seek on-demand medical attention. This intuitive app made it easy to make an appointment, get connected with specialist doctors and manage digitized health records at a fingertip. Major features of the application are -

Implemented simple and interactive user interface for patients.
Personalized patient care solution.
Added feature to bookmark favorite doctors.
Seeking online consultations in preferred language via chat, audio or video call feature.
Providing convenient home visit health checkups and sample collection.
Members with subscription plans can have free follow up at hospitals.
Secured transactions and wallet option for hassle-free payment.
Added traits of attaching external reports as docs and images.

Information Architecture

Technology Stack

Jasper Reports

Node.js

AJAX

NPM

React Native

JSON

Linphone

Bootstrap

My SQL Server

Native Script

I had an awesome experience with this app. My report came the same day after sample collection. I suggest this app to everyone for convenient health checkups, doctor consultation which too fits under your budget.