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Pretty much every organization out there treats L&D as a “cost center” to be managed (downwards) like all cost centers. And this is the heart of the problem. In this article, we'll review how AI in training measurement can get you a seat at the table.
Metrics like objective and key results, net promoter score, customer satisfaction score and KPIs can provide data-driven proof of training’s success by evaluating goal achievement. Let’s take a look at each measurement and how it can evaluate...